Refund Policy

1. Overview

At Rainforest.land, we want you to be completely satisfied with our tree planting services. This Refund Policy outlines when and how you can request a refund for your subscription or one-time payment.

2. Subscription Refunds

For subscription plans, our refund policy is as follows:

• Monthly Subscriptions: You may request a refund within 30 days of your most recent billing date. Only the most recent payment will be refunded.
• Yearly Subscriptions: You may request a refund within 30 days of your purchase or renewal date. Only the most recent annual payment will be refunded.
• Partial Billing Periods: We do not provide prorated refunds for partial billing periods. If you cancel your subscription, you will continue to have access to the service until the end of your current billing period.

3. One-Time Payment Refunds

For one-time payments, including gift purchases:

• You may request a refund within 30 days of your purchase.
• After 30 days, one-time payments are generally non-refundable.

4. How to Request a Refund

To request a refund, you can:

• Use the refund button below, which will guide you through our self-service refund process.
• Contact our support team at support@rainforest.land with your account information and reason for the refund request.

5. Refund Processing

Once your refund request is approved:

• Refunds will be processed using the same payment method used for the original purchase.
• Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
• Any transaction fees charged by payment processors are non-refundable.

6. Exceptions

We reserve the right to deny refund requests that:

• Are made outside of the specified refund periods.
• Show patterns of abuse, such as repeated subscriptions and cancellations.
• Violate our Terms and Conditions.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the new Refund Policy.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: support@rainforest.land